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StepX uses your device’s built-in motion sensors and activity tracking APIs to detect your movements and convert them into accurate step counts in real time.

No, you don’t need to keep StepX open. Once installed and granted the necessary permissions, it runs in the background and continues counting your steps automatically.

Yes! The coins you earn can be redeemed for exciting rewards such as gift cards, exclusive discounts, and special prizes available in the StepX rewards section.

StepX is supported on most modern smartphones running iOS and Android. It works best on devices with built-in step sensors for higher accuracy.

StepX is completely free to download and use. There are no hidden charges, and all users can participate in challenges and earn rewards without any subscription.

No, StepX can track your steps offline. However, an internet connection is required to sync your progress, redeem rewards, and participate in challenges.

You can easily join challenges from the StepX challenge section. Simply choose a daily or weekly challenge, tap 'Join,' and your steps will start counting towards it automatically.

First, ensure you’ve granted StepX all required permissions (motion, fitness, and background activity). Restarting your phone or reinstalling the app may also fix syncing issues.

Currently, StepX primarily uses your phone’s built-in sensors. We’re working on future updates to allow syncing with popular fitness apps and wearables for added flexibility.

You can reach our support team directly through the in-app Help & Support section or by emailing us at support@stepx.com. We’re always ready to assist you.